Frequently Asked Question
Business Collaboration / License
We would like to feature your artwork on our products. Are you available for licensing?
Yes! To start the conversation, drop Deborah an email at info@deborahchanstudio.com

Permission for Press Coverage
We would like to feature you and your work on our press coverage. How do I reach out for permission?
Email Deborah at info@deborahchanstudio.com. Review our Copyright.

Purchase An Artwork
For all existing artwork sales enquiry, email us at: info@deborahchanstudio.com

For Singapore Residents
Cash and carry method available. 
Shipment can be arranged upon request and buyers are responsible for the shipping fees.
*If the artwork is available for purchase at the time you email us. Then, reservation on the piece is possible. Note: Reserved up to 3 calendar days only. For cash and carry method, buyers are responsible for their own transportation arrangement, cash is accepted only in Singapore Dollars. 

For Local (Singapore) Payment
Cash/PayNow/Bank Transfer/Cheque*
(Cheque will have to be honoured before artwork is available for collection or shipped locally.)

For International Payment
Paypal/ Bank Wire Transfer

Order Processing / Shipping
All orders are processed and packed within 1-3 business days.
For large and unique artwork, kindly allow 3-5 business days for the order to be processed and packed for delivery.
*International buyers accept responsibility for shipping fees, tariffs, customs, and all other fees. The artwork will be packed carefully and shipped via the courier we select. The couriers we used for international shipment: (DHL/FedEx).
Approximate delivery is calculated via the courier and you will be informed. 
You will receive a tracking number once the order is shipped. 

Framing
Frame is not included unless stated otherwise.
Framing is available upon request. *Additional charges apply.
If you’d like to order framing for an original artwork, kindly state it in your email to us. (This option is currently available in Singapore only.) All framing is done in Singapore. Kindly allow an additional 3 – 4 weeks for your delivery.

Original Artwork
All paintings are ready to hang. Artworks are initialed on the front (sometimes at the side), and signed at the back of the painting. Each original artwork is varnished and comes with a Certification of Authenticity signed by Deborah.

Cancellation 
Cancellation is not available once payment is received. For information on refund, kindly read our Returns Policy.

Terms and Conditions
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